About the role
Reporting to the Airside Support Unit (ASU) Team Manager, the ASU Operative is responsible for providing a great service, by providing an efficient coaching operation to all airport users, as well as working interactively with the Duty Team.
About the Recruitment Process
Interviews are to be held in person on the 17th of July with our Airside Operations Resilience Manager, an ASU Team Manager and member of the HR team. It will be a competency based interview to discuss your experience and motivations in applying for the role.
What you'll be doing
- You will drive the ambulift vehicle transporting passengers of reduced mobility (PRM) on the airfield. You may be asked to drive and operate multiple vehicles / equipment within our fleet including aviramp, coaches, sweepers, trolley vehicles and winter operations vehicles when you have the relevant training and category of licence for that vehicle / equipment
- You will be required to assist with the moving / lifting of PRM passengers upon completion of relevant training
- You will be required to secure the wheelchairs in the ambulift for passengers who cannot move onto ambulift seat and must remain in their wheelchairs for transportation. A seatbelt will also be required to be secured for the passenger to ensure passenger safety
- Carry out Airside/Landside sweeping to meet H&S and CAA Requirements
- Ensure SLA, SOP’s, CEN, CED and TBT are read and understood
- Carry out snow clearing duties during winter operations
- Be able to act on their own initiative and prioritise their work; monitor and liaise with ground handling agents and other Airport users to provide an efficient Ambulift/coaching operation.
- Assist when required with allocation of coaching, sweeping, Ambulift jobs etc, as and when required, with the aid of the IT systems in place
What we're looking for
- This role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years
- We are open 365 days per year and are a 24 hour operation, so applicants must be able to work shifts
- Excellent team working and communication skills
- Excellent customer service skills
- Sound interpersonal skills
- Basic IT skills (successful candidates will be required to use our systems including but not limited to IAuditor, e-learning and our intranet Gate 8)
- Ability to work on own initiative
- Full UK driving license
- Applications MUST hold the CAT C license - you will be asked to upload this as part of the application process. CAT D and CAT C+E are desirable and you may be expected to work towards these if you are successful in applying for this role
- Applicants must hold a current Certificate of Professional Competence.
Frameworks and boundaries
- Health and safety is always a priority
- Work is undertaken in outside areas regardless of prevailing weather conditions
- The working environment is varied but will include a high degree of customer contact. This will always require a smart appearance and a polite & professional approach
- Uniform and PPE is to be worn at all times
- Ensure no misuse of ID and driving permit, within the boundaries of the Airside pass procedure
- Ensure any issues with your DVLA driving license is flagged up to the relevant people, in this case your team manager
What we'll offer you
- Pension scheme- employer contributions can be up to 7%
- 32 days holiday, based on full time roles, increasing with service
- Annual discretionary bonus
- Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
- Free car parking on site and when you go on holiday
- We offer a range of other benefits, find out more here
Why EDI?
We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. As a business we’re driven by our values – they’re at the core of our culture and everything we do. We’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.
Building a diverse workforce that is inclusive and accessible to all is a priority for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. Find out about our policies on our WORK180 employer page.
As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.
