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Roblox is a popular online sandbox gaming platform for Windows and Apple iOS. However, some players have reported an error code 264 issue for Roblox. That error message says:
Disconnected… Same account launched game from different device. Reconnect if you prefer to use this device. (Error Code: 264).
As a result, players can’t play Roblox whenever that issue occurs.
Some other players have reported this error even when playing Roblox on one device. In this case, corrupted cache data for the game is another possible cause for error code 264.
How do I fix error code 264?
1. Log out of all Roblox accounts
Ensure you’ve logged out of all Roblox accounts on all devices you play the game. For example, select Settings at the top right of Roblox to log out on a Windows PC and click the Logout option.
When you’ve logged out of all your Roblox accounts, try logging back in on just your Windows PC. You can log back in from this Login to Roblox webpage.
Clearing cache and logging out & logging in can help you fix similar issues like error code 267; to learn more, read this guide.
2. Clear Roblox’s cache files
- Press Windows + X to select the Run shortcut option on your Power User menu.
- Type this text into Run:
%temp%\Roblox - Click OK to open a Roblox data folder.
- Press the Ctrl + A key combination to select everything.
- Then press the Shift + Delete hotkey to delete the selected data entirely.
- Click Yes on the Delete Multiple Items window.
- Finally, log out and back into your Roblox account.
Clearing app cache can help you fix similar issues likeerror code 403; to learn about other solutions, read this guide.
NOTE
You can try clearing the Temp folder if a Roblox data folder doesn’t open. First, enter %temp% in Run, then select to delete everything in the Temp folder.
3. Flush the DNS cache
- Please open the file search tool in Windows (click the magnifying glass on your taskbar to view it).
- Next, input cmd within the Type here to search box.
- Select Run as administrator on the right side of the search tool to launch Command Prompt.
- Type in this flush DNS command and hit Return:
ipconfig /flushdns
This solution may also fix the Roblox Error Code E01 but this guide will provide additional solutions.
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How to fix Roblox error code 264 for iPad?
Try applying the abovementioned method to fix error code 264 for playing Roblox on an iPad. In addition, you can log out of the Roblox iPad app by tapping its … button and selecting Log out at the bottom of the menu.
If that’s not enough, we recommend clearing the Roblox app’s data by reinstalling it. You can reinstall the Roblox iPad app in the following steps:
- First, tap the Settings app on your iPad.
- Select General and iPhone Storage within Settings.
- Then select the Roblox app from there.
- Next, tap the Delete App option for Roblox.
- Finally, tap Get on the Apple Store page for Roblox to reinstall the app.
There aren’t many confirmed potential resolutions for fixing the Roblox error code 264 issue. However, resetting your Windows browser and switching to an alternative DNS server might be worth trying.
If you cannot play Roblox due to error code 524, it could be due to network congestion; read this guide to learn more about it.
You can contact Roblox support if you still need to fix error code 264 after applying the resolutions specified above. To do so, fill out the form on this Contact Us page.
Before you leave, check some quick tips to optimize your PC for gaming and get the best experience. And don’t forget to read about Roblox Error Code 1001, the scariest prank doing rounds on the Internet.
You can talk about the Roblox error code 264 by entering comments ago. Have you found another way to fix error code 264? If so, let us know about it below.
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.In his free time, he likes to read and write about history and tries to always develop new skills.
